Stepping Hill Hospital, Stockport

Stepping Hill Hospital, Stockport

Location Details


Poplar Grove
Hazel Grove

Access in Summary


Bus stops E, F and G are located within the hospital grounds providing local transport links. Bus stop E is on Poplar Grove located close to the ward A1 entrance. Bus stops F and G are on the access road running past the accident and emergency department. Bus routes 173, 192, 307, 308, 375, 390 and 394 stop at the hospital on a regular basis. All of the bus stops are located on level pavement and provide shelter and seating for 3 people. For more detailed local travel information please telephone 0871 200 22 33 or visit

Car Park and Drop Off

The Stepping Hill Hospital can be accessed by vehicle from either the poplar grove entrance on Buxton Road or from Bramhall Moor Lane. There are several pay and display car parks around the site. Accessible parking bays are located outside the majority of the key entry points and departments. There is also a large accessible parking section adjacent to the accident and emergency department which also serves as the closest parking for the main hospital entrance. Further accessible parking can be found close to the coronary care and surgical unit building. Drop off points are situated directly outside the main hospital entrance and the cardiology and surgical unit. All parking and drop off areas are well marked throughout the hospital access roads and most are located on a level surface.

Access at Entrance

There are numerous pedestrian access routes around the hospital site with some departments having their own dedicated entrance. Visitors should note that apart from the main entrance and accident and emergency department entrance most entrances close after 10pm at night until 6am in the morning. The main entrance into the hospital is open 24 hours a day. This entrance has automatic doors and a level threshold which leads directly into the main reception area where hospital information and assistance is available. The accident and emergency department entrance is also open 24 hours and has an automatic door leading directly into the reception and waiting area.


The main hospital reception and information counter is located directly ahead of the main entrance. There is a wheelchair accessible desk section provided. Hospital porters and volunteers will assist visitors and patients to access the hospital site from main reception. There is seating provided in the waiting area and cafe. The accident and emergency department has its own dedicated reception counter as do most outpatient departments.


The hospital has two general shops which provide a range of gifts, snacks and stationery. The shops are located on the main corridor after turning left past the hospital reception and the other is within the woman's unit. Visitors should note that all outlets and restaurants within the hospital can only take cash payments. There is a cash machine located in the corridor outside the hospital restaurant.

There is a restaurant and several cafes around the hospital site providing a range of hot and cold food and drinks. The main restaurant is located on a central corridor close to the hospital reception lobby. Service counters are generally at a height which is suitable for wheelchair users and staff are happy to offer assistance if necessary. Highchairs are provided in the dining areas.

The hospital has several accessible toilets located along its main corridors and also within the accident and emergency department. Most outpatient areas also have larger toilet cubicles with some adaptations suitable for ambulant disabled use. There are baby changing facilities within the accident and emergency department and the woman's unit.

Access to All Areas

There are numerous lifts which are complemented by alternative staircases providing access to all floors within the hospital. The lifts are generally all suitable for moving patient beds and are therefore ample in size to be accessible to wheelchair users. Visitors should however note that not all lifts have audible announcements and some call and control buttons may require assistance. The hospital site is largely connected by link corridors meaning that visitors can move freely around the main buildings. The corridors are sufficiently wide and have appropriate floor coverings to make them accessible to visitors. Signage is generally adequate and supported with directional arrows and symbols when appropriate.

Access Symbols Explained:

  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Intercom outside of the premises An intercom is available at the entrance providing communication with our staff.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Accessible baby changing facilities Accessible baby changing facilities are available.
Car Park and Drop Off.
Access at Entrance.
Hospital Restaurant.
Accessible WC.
Access to All Areas.
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